All goods sold are non-exchangeable, non-returnable and non-refundable.
All goods sold are non-refundable except:

1. Failed Delivery

Proceed for refund including shipping fee paid during the purchase if all of the products
from same order are being refunded. If only a few of products from the same order needs be refunded,
then the shipping fee paid during buyer purchase will not be refunded.

All goods sold are non-exchangeable and non-returnable except:
1. For wrong delivery by Arshihealthshop.
2. For damaged goods during delivery.

You can request for return/exchange within 7 calendar days upon receipt the products.
If 7 days have gone, unfortunately we can’t offer you a return or exchange. Return and
exchange request cannot be made in following cases:

When request due to change of mind is made after 7 calendar days upon receipt the products
Any item not in its original packing and label
When sealed package is opened or packaging materials are lost
Has been used
Damaged for reasons not due to our error
You are required providing order number, invoice details and photos in order to qualify for the
possibility of an exchange.

We are sincerely apologies if we have delivered the wrong item not as per your order confirmation and
please contact us at or call +6 (05) 549 2637 within 24 hours of goods receipt.